Client: Nobby Beach Holiday Village (Gold Coast)
Challenge
Nobby Beach Holiday Village needed faster responses to guest enquiries—especially around availability, rates, park info, and local travel questions, without increasing staff workload during busy periods.
What we delivered
- A custom AI voice agent to handle calls, answer common questions, and route to the right place when needed
- An AI chat agent for website messaging and quick guest support
- A custom Storable–Newbook integration to connect booking-related information and streamline enquiry handling
Outcome
Guests get quick, consistent support across voice and chat, while the team reduces repetitive admin and keeps focus on high-value guest service.
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